Damaged or spoiled items – regardless of product category – must be reported to Customer Care within 24 hours of receipt.

Newspapers

Unsold copies are returnable for credit from publisher. Submit a completed NDA Return Claim plus front/back covers (with a readable barcode) to NDA driver within 14 days of issue date.  For all horse racing newspapers, return full copies not just front/back covers.

Magazines

Unsold copies are returnable for credit from publisher.  Submit a completed NDA Return Claim and a full copy of each unsold magazine (each with a readable barcode) to NDA driver within 14 days of issue date.

Bakery Items

Sorry, unsold bakery items are not returnable for credit but damaged or defective items may be exchanged.

Snack foods

Sorry, unsold snack foods are not returnable.

All other merchandise

Sorry, unsold items are not returnable.