Check out our sample bill with an explanation of charges and credits.
Your account will be billed weekly for the prior week’s deliveries (Monday through Sunday). Chain accounts will be office-billed. Each invoice is due in full upon receipt. Your driver will make weekly collections of payments and returns.
If you suspect a billing mistake, call Customer Service when your driver visits to collect payment. We are only able to resolve the discrepancy when you and your driver are together. If a credit is to be given, it will be on-the-spot and taken off the driver’s current bill. To authorize this immediate credit, your Customer Service Agent will give your driver an approval code. This tells our Operations Department that the bill was properly adjusted. You’ll never have carry-forward credits to worry about.